Refund and Cancellation Policy

At jobprepindia.com by Collectivera Private Limited, we value your commitment to your career journey. We're here to provide you with exceptional services to enhance your professional growth. Please take note that our cancellation and refund policy is designed to align with the unique structure of our offerings.

Sign-Up and Coin Purchases:

Sign-Up: Creating an account on our platform is free and allows you to explore our content and offerings before making any purchases.

Coin Purchases: Once you've signed up, you have the option to purchase coins from time to time that can be used to access various offerings, such as video views, mock interviews, and more. Please note that all coin purchases are final and non-refundable as well as non-transferable.

No Cancellation or Refund for Offerings:

Offerings: When you use your coins to access specific offerings like video views, mock interviews, or other services, these transactions are considered final. We do not offer refunds or cancellations for any services or offerings once they have been purchased using coins.

Quality and Satisfaction:

Commitment to Quality: We are dedicated to providing you with high-quality content and services that meet your career development needs. If you encounter any technical issues or concerns with the offerings you've purchased, please reach out to our customer support team, and we will work diligently to address and resolve the matter.

Please note that this policy is specific to our coin-based system and the nature of our offerings. We appreciate your understanding of our approach, which allows us to maintain the integrity of our platform and continue offering valuable resources and support.

Support

Should you have any questions or require assistance, our support team is available to assist you at support team. Your success is our priority, and we're here to support you on your journey.

You can send an email to support@jobprepindia.com.